In this section you will find all the information relating to the world of Italyummy.com

Search the FAQ - FREQUENTLY ASKED QUESTIONS for all the answers to your questions.

If you need further support, do not hesitate to contact us by email at info@italyummy.com

What is Italyummy?

Are my personal data safe?

Do I have to be registered with Italyummy.com to place an order?

I can't register or complete the purchase, what can I do?

I can't enter a discount coupon or code, what shall I do?

How can I change my access data (email, password, etc.)?

I have lost my password what shall I do?

Is there a minimum order with Italyummy.com?

I have placed an order, how do I know if it is confirmed?

Can I cancel an order placed?

Can I change my parcel delivery address?

What kind of payment method can I use on Italyummy?

Are my details safe when I make a payment?

What is the CVV code of the credit card?

How does the payment by bank transfer work?

Will an order summary containing the prices be included in my package?

What are the processing times for an order?

What are the shipping times for my package in Italy?

What courier do you use?

How can I track my package?

What happens if Fedex cannot find me during the delivery?

What are the shipping times in Europe?

What is a Fedex POINT?

Is it possible to have a package delivered to countries subject to customs duties?

I have received a damaged or not ordered product: how can I return it or be refunded?

I paid by credit card, can I receive a refund?